Sometimes, it's critical to keep asking some basic questions over and over, and reiterate on the core values and why we exist as a company. For a start, this gives so much clarity and focus for me as an individual and also to the company as a team.
In this post, I have taken some time to reflect upon our core values and share with the world our vision and mission. Here you go ...
Empowering restaurant owners across the globe, by offering innovative and affordable software solutions to help them run their business independently and efficiently.
We intend do this by using the power of technology, however instead of using it to disrupt the industry, we are using it to empower and thereby transform the industry.
Restoplus is made with ❤️ for restaurant owners
To provide independence to restaurant owners, by connecting them directly to their customers.
While it's good to have an ambitious vision, it's essential to take one step at a time, which leads to the question of the current problem we are solving.
Current problem we are solving:
Restaurant owners across the globe are paying high commissions to 3rd party service providers, which also includes their repeat business, hurting the already thin margins. This makes them financially unstable and sometimes even shut the door completely.
How we are solving:
We offer them a quality and reliable online ordering system, which connects them directly to their customers, especially the regular customers.
Most people think that it is simple to make an online ordering system for restaurants. I agree, at the surface it looks simple but in reality, it is extremely complex.
As the classic saying goes, "the devil is in the details".
Having worked in this industry for many years, our team has got an extremely good understanding of the nuances involved in designing an ordering system for restaurants and we are still learning.
Our team has always been and will continue to design, develop and deliver a solution that encapsulates the underlying details in a seamless integrated package. If you try our product once, you'll understand the level of detail and craftsmanship that has gone into making the system.
Online ordering is just the start. What is invisible in the current state of our product is the underlying infrastructure that powers the online ordering system, the future vision is to create an integrated solution which will be an all-in-one order management platform for restaurants.
When the vision is realised, a restaurant could set up a complete order management system which will include the:
- Restaurant's website hosted on their own domain (with secure SSL)
- POS (with hand-held ability)
- Online ordering system
- Table ordering system with (QR Code scanning)
- In-store ordering kiosk
- Customer database management
- Loyalty program (in-store and online)
- and more ...
All in a single cloud-based platform seamlessly integrated as one system.
For a few this might sound like a pipe-dream, for some it might even look impossible or for the minimalist it might even look like it's way too much.
But a good software must be able to build on a solid foundation to incorporate allied solutions seamlessly into one package. Because at the end of the day, everything above is just different touch points interfacing the same underlying menu and customer data.
The bottom line: probably in a few months to a few years time, a restaurant owner doesn't really have to juggle between multiple software to keep his restaurant going, instead Restoplus would offer a turnkey and cloud-based solution, that will instantly supercharge the restaurant's IT infrastructure.
At the end of the day, our philosophy is to do something great, do something meaningful, do something that could transform the life of someone we haven't met, but still very much connected via the art we make. Stay-tuned for more.
Made with ❤️ for restaurant owners.